Every missed call becomes a booked job — not a lost customer.
DispatchBack is an AI receptionist for plumbers, electricians, and other trades. It texts back every missed call, qualifies the job over SMS, and books it straight onto your real calendar — no app to check, no leads lost to voicemail.
How it works
Three steps, entirely automatic, from the moment a call is missed to the moment it’s on your calendar.
Step 1
A call comes in and you can't pick up
You're under a sink, up a ladder, or already on a job. DispatchBack knows within seconds — it watches for a missed or busy call, not a voicemail nobody checks until tonight.
Step 2
The AI texts back and qualifies the job
It identifies itself honestly as your AI assistant, asks what's wrong, where, and when — and recognizes a real emergency (a burst pipe, no heat in winter) versus a routine job that can wait for a normal appointment.
Step 3
It books straight onto your real calendar
No placeholder slots. It checks your actual Google Calendar for a genuinely open time before confirming, so nothing ever gets double-booked — and texts the customer their confirmed appointment.
What could missed calls be costing you?
Estimated revenue recovered per month
$3,789
A rough estimate from your own numbers, not a guarantee — real clients see their actual recovery rate live on their dashboard from day one.
Everything a trade business actually needs
Not a generic chatbot — built around how service calls really work.
Multi-message qualification
Customers rarely give you everything in one text. It remembers what's already been said across the whole conversation instead of asking the same question twice.
Real calendar, real availability
Every booking is checked against your actual calendar first. If the requested time is taken, it finds the next genuinely open slot and tells the customer exactly what changed.
Urgent jobs reach you instantly
A flooded basement or a gas smell doesn't wait in a queue — urgent jobs text you directly while the customer gets an immediate reassurance.
Honest AI, smart escalation
It never guesses on pricing, licensing, or guarantees. Anything it can't confidently answer gets flagged straight to you with the customer's exact question.
Compliant by default
STOP, START, and HELP are handled automatically per TCPA/CTIA requirements — nobody who's opted out gets another automated text.
One dashboard, everything live
Every conversation, booking, and escalation shows up in real time — no digging through texts or voicemail to piece together what happened.
Your business, your words
Edit your business info, urgent keywords, and exactly how the AI represents you yourself, any time, with a built-in way to test changes before they go live.
You're the first to know if anything breaks
If the automation itself ever fails, you get alerted immediately — not a customer finding out first.
Questions trade owners actually ask
Will my customers know they're talking to an AI?
If they ask directly, yes — it says so honestly rather than pretending to be a person. It's built to represent your business professionally, not to trick anyone.
What if it doesn't know the answer to something?
It doesn't guess. Pricing, licensing, guarantees, or anything else outside scheduling gets escalated straight to you with the customer's exact question, so you can follow up personally.
Does it really book onto my calendar, or just say it did?
It checks your real calendar availability before ever confirming a time, so you don't end up double-booked.
Can customers stop getting texts?
Yes — standard STOP, START, and HELP keywords are handled automatically, no setup needed on your end.
How much of my business info can I control myself?
Your business name, service area, urgent keywords, and the AI's instructions are all editable from your own dashboard, with a built-in way to test a change before you save it.
How does pricing work — is it per call or per text?
One flat monthly fee per business, however many calls or texts come in — no per-minute charges or surprise bills to track.
Stop losing jobs to voicemail.
Tell us about your business and we’ll get back to you — no commitment, just a conversation.